{"id":85,"date":"2018-11-03T16:14:40","date_gmt":"2018-11-03T15:14:40","guid":{"rendered":"https:\/\/www.flomi.it\/?page_id=85"},"modified":"2021-04-11T17:57:14","modified_gmt":"2021-04-11T15:57:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.flomi.it\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<p><strong>Can I do extra requests?<\/strong><\/p>\n\n\n\n<p>Sure! Write to\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a>, we will be happy to help you.<\/p>\n\n\n\n<p><strong>Fit, sartorial changes and refunds<\/strong><\/p>\n\n\n\n<p><strong>The garment I received does not dress me as I wish. What can I do?<\/strong><\/p>\n\n\n\n<p>Write now to\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a>\u00a0indicating the order number and some more details to help us understand better. We will find a solution together!<\/p>\n\n\n\n<p><strong>I don&#8217;t like the fabric of the garment I received, what can I do?<\/strong><\/p>\n\n\n\n<p>Write to\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a>, we will find the best solution together.<\/p>\n\n\n\n<p><strong>Will the garments shrink after washing?<\/strong><\/p>\n\n\n\n<p>No, if you respect the washing instructions on the label your garment will always remain perfect!<\/p>\n\n\n\n<p><strong>Can I return my order?<\/strong><\/p>\n\n\n\n<p>Yes, if the garment does not meet your expectations you can ask for a return. To start the procedure, simply write to\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a>\u00a0indicating &#8220;RETURN&#8221; as the subject of the email<\/p>\n\n\n\n<p><strong>Fabrics<\/strong><\/p>\n\n\n\n<p><strong>I am undecided between multiple fabrics and I would like to be able to see them before making the purchase, what can I do?<\/strong><\/p>\n\n\n\n<p>The solution is called \u201cYour first box\u201d!<\/p>\n\n\n\n<p>A precious box costing \u20ac 10 that has fabrics and buttons inside.<\/p>\n\n\n\n<p>If you decide to return it, at the time of purchasing the garment, we will subtract \u20ac 10 from the total of your order.<\/p>\n\n\n\n<p>We will take care of collecting the box at the time of delivery of the order.<\/p>\n\n\n\n<p><strong>Why do some fabrics cost more than others?<\/strong><\/p>\n\n\n\n<p>Some fabrics have more valuable compositions.<\/p>\n\n\n\n<p><strong>Products<\/strong><\/p>\n\n\n\n<p><strong>Where are the products make?<\/strong><\/p>\n\n\n\n<p>The garments are handcrafted in Italy.<\/p>\n\n\n\n<p><strong>Production times?<\/strong><\/p>\n\n\n\n<p>Once the order is confirmed, the garment will be packaged in a maximum of 14 working days.<\/p>\n\n\n\n<p><strong>Can I have some style suggestions?<\/strong><\/p>\n\n\n\n<p>Sure! Write to\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a><\/p>\n\n\n\n<p><strong>Prices, currencies and discounts<\/strong><\/p>\n\n\n\n<p><strong>Does the price of my garment vary based on the details I choose?<\/strong><\/p>\n\n\n\n<p>The price varies according to the selected fabric.<\/p>\n\n\n\n<p><strong>Where can I find the receipt for my order?<\/strong><\/p>\n\n\n\n<p>We will send you the receipt together with the garment.<\/p>\n\n\n\n<p><strong>How can I request an invoice?<\/strong><\/p>\n\n\n\n<p>Write to us at\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a><\/p>\n\n\n\n<p><strong>My discount code is not working. Because?<\/strong><\/p>\n\n\n\n<p>Mmm, there may be a glitch! Write to us at\u00a0<a rel=\"noreferrer noopener\" href=\"mailto:info@flomi.it\" target=\"_blank\">info@flomi.it<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can I do extra requests? Sure! Write to\u00a0info@flomi.it, we will be happy to help you. Fit, sartorial changes and refunds The garment I received does not dress me as I wish. What can I do? Write now to\u00a0info@flomi.it\u00a0indicating the order number and some more details to help us understand better. We will find a solution [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.flomi.it\/en\/faqs\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/pages\/85\/"}],"collection":[{"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/users\/1\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/comments\/?post=85"}],"version-history":[{"count":3,"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/pages\/85\/revisions\/"}],"predecessor-version":[{"id":4533,"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/pages\/85\/revisions\/4533\/"}],"wp:attachment":[{"href":"https:\/\/www.flomi.it\/en\/wp-json\/wp\/v2\/media\/?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}